Systems Design has the most unique software support in the industry. Our support staff can immediately connect to your server at the time of a software support request to diagnose the nature of the problem. We can even check the status and viability of our communication devices at locations other than the central server via the district wide area network.
This also means that you never have to deal with the core operating system - just the management of your own programs. Because the source code is written and owned by Systems Design it resides on your central server. We make minor modifications to our programs to accommodate local management requirements. It's just like having a software support professional in your office.